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Telefónica will use the blockchain technology to optimize the call service



November 14, 2018 2:55 PM
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Updated November 14, 2018 18:11 pm

Telefónica, which has signed an agreement with IBM, will now be able to monitor real-time the truth and traceability of calls, mainly origin, destination and duration, through a decentralized platform.

Gonzalo Martín-Villa, Telefónica's Global Innovation Director, said the company is keen to improve its integration with its partners.

"We believe that the example of the decentralization of processes facilitating blockchain suits very well in the telecommunications sector and can help us significantly improve the way we traditionally integrate with our partners," said Martín-Villa.

Telefónica and IBM have agreed to work together to optimize business communication processes through the implementation of blockchain technology.

The project aims to increase the confidence and transparency of the information of operators involved in the international call routing.

"Blockchain will allow operators to create a new level of trust in the Internet based not on data-producing organizations but also on data itself," said the director.

Ignacio Martín Santos, General Manager of Telefónica's IBM account, said that "the blockchain can help telecoms companies optimize their internal processes or, as with the plan we developed with Telefónica, build trust between the different partners in the sector, thus avoiding reconciliation processes for call information and other benefits such as lower risk, time management and lower costs. "

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