Ikea has a pouf with its online store. As orders have increased, the Swedish furniture retailer is facing major capacity problems. If you want to shop for furniture and the like online over the weekend, you can fill up your shopping cart and pay.
But he did not receive a delivery date, according to the “Tages-Anzeiger”. There was not even time to pick it up at the branch. Just the message that you need to contact me again in a few days. Annoying for customers, annoying for a furniture giant like Ikea.
The camp as the main problem
Where is the problem? The key point is stock availability, says Ikea. “This is due to the fact that we do not have the goods either in the furniture stores or in the central warehouse,” said a Tages-Anzeiger spokeswoman. In addition, it brings rapid growth to the sector. “Compared to last year, we see a 50% increase in the number of deliveries.”
Ikea promises improvement even before the big Christmas business. “We have introduced an additional change to be able to process more orders,” she said. The furniture store also wants to increase its carrying capacity by 30 percent by December. (pbe)